Frequently Asked Questions

By signing up we are giving you access to our organizations contacts. How do we know they are safe or you won't share them?

Thats a very important question and one we take very seriously. The answer is that we do not store any of your data on our servers. All of your contacts stay within Mailchimp and we simply run algorithms that add the data to your contacts. This way we don’t need to fear having your data and you can trust that your contacts are safe with Mailchimp. Mailchimp has a very extensive history of privacy and safety and more can be read in their privacy policy. https://mailchimp.com/legal/privacy

You say you can add emails without being provided Zip Codes. How?

We use a combination of things, but the main way we do it is by using the location data that mailchimp gathers about where and when contacts read thier email. This way we can determine the contacts home location, by averaging the locations during the night. We found that this is accurate for roughly 90% and a contact can always click a button in the emails to update their location without MailChimp and Districtor will immediately update it.

I don't have MailChimp. Can I still use Districtor?

Currently Districtor only supports MailChimp as it is a vastly superior mailing service that offers many tricks and features that help with reporting, segmentation, templating, etc. We may support others in the future, but the easiest thing to do would be to try MailChimp and bring in your contacts from other services. MailChimp is very open so it can connect automatically with most other tools so you're contacts stay up to date across all your platforms. Its also free to use mail chimp up to 2,000 contacts so there is little reason not to try it.

Why are you so much cheaper than other competitors? Its almost off-putting.

Ha, well we take this as a compliment! Districtor is so much cheaper, because it was built with the idea of getting people to take action way before a thought of the biggest profits. Our team has worked with non profits and advocacy organizations for years and we hated how much these other tools were, not to mention the crazy demos and negotiating required to get started. We feel like by adding our services to existing platforms and keeping the costs down we can grow to support all kinds of smaller organizations that could never afford some of the big players in the advocacy space. Also other tools don’t really help when it comes to the primary goal we have of getting the action happening right in the email!

Templates, widgets, and merge tags - what does it all mean?

If you're familiar with MailChimp this should make more sense, but if not let us break it down a bit. Templates are the basis by which email campaigns are started in MailChimp. Widgets are pre-made contact cards that we have built for you that are in templates we provide for you to get started, or that you can add to your existing templates. Merge Tags are little text snippets that insert the relevant personalized info into the email. This could be something as simple as *|FNAME|* (First Name) or using districtor something like *|SEN1_TWIT|* (the twitter handle of the contacts’ senator). By providing all three options we hope to make it as easy as possible for you to get started fresh (using a prebuilt theme), add attractive contact info into existing templates (widgets and the widget builder), or let you define exactly how you want each piece of the politicians' information to appear in your campaign (merge tags).

I can't see a preview of the data when editing the template. Why?

Merge tags can only be added from the editor when you are creating a campaign. This is because the template section of MailChimp is independent from the list containing districtor data so it doesn’t know what is available. Easiest thing to do is to start a campaign, pick you’re template, and then begin to customize with the merge tags and widgets. You can also preview the email as it will appear to your contacts by hitting the ‘preview and test’ button at the top of the email campaign.